FAQ

Straight answers.

The questions we actually get asked, with no marketing fluff.

Where are you based and what currencies do you accept?

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We have legal entities in the United States, the United Kingdom and Australia. We can invoice and receive payment in any currency — USD, GBP, AUD, EUR, INR, SGD, you name it.

Will you show me your past work?

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No, and that's the point. We work strictly under NDA, so we don't display client projects, we don't name-drop, and we don't disclose that we're the development team behind anything we've shipped. If you hire us, you get the exact same protection — nobody will ever know we built your product unless you tell them.

What platforms do you build for?

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All of them. macOS desktop, Windows desktop, iPhone, iPad, Android, web, SaaS, startups — including custom desktop tools for five-star hotels in India and the Caribbean. If it's a SaaS, we also handle hosting, distribution, CDN, performance optimization and SEO.

Do you guarantee #1 on Google?

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No. We're software developers, not a marketing agency. We make sure your product has excellent technical SEO — including SEO for AI (so ChatGPT, Perplexity and others can find and cite you). But ranking #1 on Google depends on backlinks, content marketing, paid spend, competition and a dozen other factors outside the codebase. For that, hire an SEO/marketing specialist. If they ask us to tweak something on the site, we'll happily do it.

Do you do design, or just code?

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We do design — logos, brand, UI, the lot. Our default flow:
  1. We build a full mockup of the entire product.
  2. You go through it and request changes until you're completely satisfied.
  3. You sign off on the mockup.
  4. Only then do we wire it up into a real, working application.
This way you never get surprised by what we built.

What's your stance on AI?

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We're heavily into AI. We're building our own multilingual voice LLM for PAN India, where language diversity is a real challenge. For client work, our preferred providers are OpenAI and other cloud-based US/EU models.

We do not use China-based AI providers, even when they're technically impressive. The majority of our clients require American or European models for compliance and trust reasons, and we respect that.

How fast do you reply?

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Fast. Someone on the team is awake basically 24/7 across India and Vietnam. We prefer WhatsApp so the entire conversation is logged and any teammate can catch up without you re-explaining anything. Phone calls are fine too — we just may forget the details if it's not also written down.

What happens if you mess up?

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We're human, so it happens. When it does, we own it quickly and fix it. If there's any ambiguity in your spec, we keep asking questions until we hit the exact thing you want — not "close enough".

Will you maintain the app after launch?

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Yes. Updates, monitoring, on-call. We've run real infrastructure (hotels, call centers) — keeping things alive after launch is half the job.
Still have a question?

WhatsApp is the fastest way to reach us. Someone on the team is always around.